We will be sad to see you go but should you wish to pause or cancel your service, please simply email us your request at least 5 days prior to your next billing due date to avoid being billed and to avoid us starting the work on your next month. Your subscription is re-occurring and due to the number of clients we have, it is your responsibility to pause or cancel your subscription prior to your billing date. You cannot pause or cancel your subscription and get a refund once billed due to the resources we allocate to properly run your account.